FAQ

Below you will find some frequently asked questions.  If need an answer to something not found below, do not hesitate to contact us.

Shipping Questions

Looking for quick answers to any shipping questions? Look below and if you do not see you answer please contact us.

Yes we offer free continental U.S. shipping for all orders over $150.

We typically process and mail your order in 24-48 hours unless it is ordered over the weekend. Orders placed over the weekend will go out the next business day.

Your tracking code will be emailed to you or SMS texted to you the second we generate your shipping label. Sometimes it can take a while to show the tracking data depending on the shipping service.

Returns and exchanges

We want you to be completely satisfied with your order. Look below and if you do not see you answer please contact us.

Before you send your order back to us please contact us to make arrangements. To learn more please visit our returns & exchanges page.

Yes we do! We believe in our products so much that your Bille purchase is always covered by a Lifetime warranty. To learn more please read our lifetime guarantee page.