Debi Handbag

We back our promises

We’re proud to offer a lifetime guarantee on everything Bille sells. We stand by our quality of craftsmanship, workmanship, and materials in each unique Bille product.If at anytime you are not 100% satisfied with one of our high quality products, we will replace it free of charge.

If you have any questions about our lifetime policy or need assistance please contact us and we will be happy to help.

 Shipping options

We ship all our product using carriers UPS and USPS.  We offer different methods at checkout to give you the best value.  You can choose from ground to 2 day delivery service for most of the carriers we offer.

Shipping times

We ship orders as soon as they are received.  If you order over the weekend you order will be shipped on Monday. If you need to expedite your order we do suggest choosing and faster shipping option at checkout.

PO boxes & APO shipments

We do ship to PO boxes and APO. Keep in mind some APO shipments make take longer than expected do to the locations of those addresses.

Tracking your order

When your order is shipped you will receive an email or text from us with your tracking number and a link to track.  If if has been more than 2-3 days and you have not gotten notice of your order tracking please contact us.

Shipping a return

Before you ship your return please review our return policy and then you can start a return. Please do not send returns without starting a return request, that way we are aware your return is on its way. If you have any questions about returns in general please contact us.

Returns & Exchanges

We pride ourselves on using only the highest quality leather in the world. Since leather is a natural organic material, each product can have its own unique characteristics and as such can have slight color, texture, and grain variations. Our products are designed to scuff, patina, and show the adventures that you take them on in your life. If you have any questions or concerns feel free to contact us.

• We accept returns within 30 days of the delivery date.
• Refunds are issued to your original payment method or in the form of online credit with us.
• Refunds cannot be returned to alternate cards or different forms of payment.
• Returns must be received in new condition; unused and unaltered. Products that show signs of wear are not eligible for return, exchange, refund, or store credit.
• Final Sale, personalized and international items cannot be returned, refunded or exchanged.
• Gift cards cannot be returned or refunded.
• Original shipping cost is non-refundable.
• All products in the "Sale" section are only eligible for exchange or store-credit. Sales items are final no returns.

Our Lifetime Guarantee

At Bille Leather we are proud to offer a lifetime guarantee on everything we make. We believe in our products and the quality of craftsmanship and materials in each one. We want you to be happy with your purchase and enjoy it for years to come. If any of our products fail to last their natural lifespan due to manufacture or craftsman defects, we will replace it free of charge. Find out more about our lifetime guarantee here.

Start your return or exchange

If you have reviewed the policies above and have questions about returns or exchanges please to click here.